DNA Insurance
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Motor Trade insurance
Taxi insurance
Chauffeur Insurance
Minibus insurance
Fleet insurance
Car insurance
Convicted Driver insurance
Imported Car Insurance
Prestige Car Insurance
Home insurance
Bike insurance
Van insurance
Courier insurance
Light Haulage insurance
HGV insurance
Commercial
Goods in Transit insurance
Travel insurance
Breakdown Cover
 
  Terms of Business
Credit Facilities
If we offer credit facilities to you, we may pass information about you to credit reference agencies and may also pass them details of your payment record. In order to be able to offer you credit facilities, we are registered under the Consumer Credit Act and our licence number is 530395. Premiums we collect from you are held in a specific insurance broking account used for the sole purpose of holding clients premiums. In agreement with your Insurer, those premiums are treated as having been paid to the Insurer. Premiums are remitted to insurers after deduction of our commission in accordance with the terms of our agreement with Insurers. We may keep certain documents, such as your insurance policy documents or certificate while we are awaiting full payment of premium(s). In these circumstances we will ensure that you receive full details of your insurance cover and any documents that you require by law. If you would like to know the amount of commission that we are paid in respect of your insurance contract, this information is available upon request.
Your right to cancel
Should you wish to cancel your policy at any time during the period of cover please contact the office on 0844 573 2400. In addition you must put your request in writing, at the same time returning the certificate of insurance. Cancellation will only be effective from the date the letter and certificate are received by the Insurance Company.
On a return premium we repay commission on the amount to the Insurer and this will be deducted from the final amount refunded to you, together with any monies owed to your finance provider (if applicable).
Your Insurers may calculate their cancellation refund by applying 'Short Term' rates. This means that the refund of premium will not be proportionate to the annual premium and the time on cover and may give rise to a deficit in the premium(s) paid and those required by your Insurers.
Please note no refunds will be due if you have been involved in any claims, paying by instalments or Classic Car Schemes. Breakdown and Legal Expenses cover, if applicable, are non-refundable. Due to the costs involved any refund of premium, less than £20.00 (after the deduction of reclaimed commission and charges) will not be returned. The specific charge and purpose of any additional charges will always be advised to you in advance.
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DNA Insurance Services Ltd
Registered in England No 4537209 Marlborough House, Victoria Road South, Chelmsford, Essex. CM1 1LN
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