Following a claim, your claims executive will work with you to review what happened to cause the loss, review your processes and help manage risk to prevent a similar occurrence from happening again. They can provide analysis about drivers, spot trends using their knowledge and experience and provide recommendations to help reduce risk, and ultimately work with you to reduce your insurance premium.
We believe it’s really important to have professional help in the event of a property claim and so our partners at Oakleafe Claims, an independent Loss Assessors will help support us. They are a nationwide organisation and will assist us in handling your claim, attending our claims meetings, help with the claims submission and gather evidence, and deal with the insurers on your behalf and helping you claim exactly what you are entitled to. They will work as a team with your claims executive to ensure your claim is paid.