Business Claims

Whether it be a domestic or commercial claim, liability, third party or business interruption claim, we have a highly skilled team of professionals who will assist to ensure your claim is paid as swiftly as possible so that you and your business can get on with trading.

Our business claims executives can be reached directly on

02382 542 049

Request a callback

We believe in having long term relationships with our clients. Once you choose to work with DNA Insurance, we want to continue to understand your business and be your insurance broker for many years to come

For some of our larger business clients, we understand that our standard services may not quite be enough to cater for your needs, particularly if your business is dealing with multiple claims across different policies. We take a slightly different approach by assigning your own DNA claims executive, who will deal with any claim on your account. They will act as your own internal claim’s handler, meaning you don’t need to chase various companies and adjusters. Your claims executive will handle the claims from start to finish, organising hire vehicles and repairs, arrange and attend meetings with adjusters, reporting claims to the relevant insurance company and regularly communicating with you, our client, to ensure that you are kept up to speed with developments on your claims.

Your claims service will include;

  • A dedicated claims handler across all your policies held by DNA Insurance

  • Professional preparation and presentation of your claim to insurers

  • Handling all meetings with Loss Adjuster on your behalf

  • Notification of the claim to your insurer

  • Regular updates to manage your expectations

  • Ensure you claim exactly what you’re entitled to