Motor Claims

We believe that supporting you in the event of a claim is especially important as that is the time you need us most.

Call our 24/7, 365 days claims line on

0800 288 9477

Request a callback

You buy insurance so that in the unfortunate event of a claim your insurance policy will deliver and reimburse your financial loss.

We believe that supporting you in the event of a claim is especially important as that is the time you need us most. We partner with Kindertons Limited to assist with our motor claims. They are one of the largest accident management company in the UK with a large fleet of courtesy vehicles and a good reputation within the insurance claims industry. Their expert claims team will work with us to ensure that you receive the best claims service with as little disruption as possible.

Our internal DNA Claims team will be also be at work with them to;

  • Provide a full claims service, holding your hand through the entire process

  • Provide a hire vehicle in the event the claim is non-fault

  • Assist with credit repair, ensuring your vehicle is back on the road as quickly as possible

  • Help you claim back your excess and any other uninsured losses in the event
    the claim is non-fault

  • Ensuring you are able to claim exactly what you are entitled to through additional
    products you may have purchased like excess protection or guaranteed hire vehicle

  • Keep you up to date at all times through the customer claim app, meaning you can see
    what’s happening with your claim whenever you wish