Property Claims

As a valued customer of DNA Insurance we don’t leave anything to chance and we know the immediate aftermath of an incident can be upsetting and confusing so this is why we have developed a full 24/7 claims service for all of our customers.

Oakleafe claims helpline number

0333 2101 999

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Dealing with your property claim can be very stressful. Despite dealing with reputable insurance companies, don’t be surprised when insurers are less than enthusiastic about the process of paying your claim.

They will send out a loss adjuster to investigate the claim and look to minimise costs in their favour. It can be hard to know who has your best interests at heart.

We work alongside Oakleafe Claims, an independent Loss Assessors to help you. They are a nationwide organisation and will handle your claim, come out to see you face to face, help with the paperwork and gather evidence, dealing with the insurers on your behalf and helping you claim exactly what you are entitled to.

Whether it be a domestic or commercial claim, liability, 3rd party or business interruption claim, they have a highly skilled team of professionals who will assist to ensure your claim is paid as swiftly as possible so that you and your business can get on with trading.

Oakleafe provide our customers with a first-class claims handling solution. Their service includes:

  • A dedicated, experienced loss assessor

  • Professional preparation and presentation of your claim

  • Handling all meetings with Loss Adjuster on your behalf

  • Notification of the claim to your insurer

  • Regular updates to manage your expectations

  • Full access to their files via their online TrackPro system

  • Assist in claiming all other out-of-pocket expenses

  • Ensure you claim exactly what you’re entitled to