“Dear N Ottley

Hope this email finds you well,

I just wanted to drop you a note and personally thank Danielle Clay for her superb service to me as a new customer to NDA, the way she tackled the situation which I was presented with was very professional and worthy of a lot of praise.

I really thing she is a good assist for your company and because of her excellent service, I will be sending quiet a few people from my network to Join DNA for their next insurance.

Can you please pass my thanks to her and please encourage her to keep up the great work she is doing for DNA. ”

Kind Regards, Muhammad Manan

“Hi Stacey, I would just like to thank you for your help the other day on sorting out my insurance matters you were a massive help and are a great asset to the company, Regards ”
Karl Lake – KDM Cars Sales Ltd

“Hi Bonnie, Thank you for the email. The licence is with DVLC now and I am waiting for them returning it. Thank you kindly for your understanding. I thought I was talking to a ‘computer says no’ type scenario. Good to see a person having common sense is there! Thanks again”
Matt McNeilly

“I have spoken with Joe C today at 2pm and found him to be polite, professional and very articulate in explaining the relevant procedure. Please forward and commend Joe for his superb customer services skills.
Many thanks ”
Miss Elaine Connolly – a very satisfied customer

“Also a big thank you to Danny for all his help! Cheers”
Paul Bristow

“Thanks Bradley! Now just waiting for the certificate! You have been a star…”
Fahim Khan

“To whom it may concern, just wanted to say a special thanks to Sam. She was great and extremely helpful EVERY time I spoke to her. A credit to your company. Hope these documents will suffice. ”
Shama Azad (Derby)

“Thank you for your help!”
Juliano (Motortrader from Edinburgh)

“I’m a very happy customer for choosing DNA INSURANCE for last 3 years, and for all services what you provided, a 5 STAR ***** rating.”
Don (Motortrader from Shrewsbury)

“Thank you for all your help yesterday. You were very professional and made life much easier for me. Thanks again.”
Steve (Taxi Driver from Hampshire)

“Thank u for all your work.”
Cate (Motortrader from Milton Keynes)

“Thank you, great customer service.”
Ian (Motortrader from Clackmannanshire)

“Thank you to the customer service department for the kind help of saving my policy from being cancelled. It reassure me that being taxing my business/live I know it’s in good hands. All the best.”
Mohammed Majid

“I would like to thank you for all of the quick, professional and helpful responses to all of my emails over the past couple of months. No request has been too much effort, and has always gone above and beyond what I would expect of any employee of any company I would deal with. the email conversations have been extremely helpful as I have explained in the past, I work in an office and can’t take personal calls, so having someone reliable to respond in due course, has made my 1st year of having a named driver on my company insurance extremely stress free! Thanks a million!”
Dean (Taxi Driver from Derbyshire)

“I was very pleased with your assistance. Thanks once again.”
Murtaza S. Hassanali (Taxi Driver from Manchester)

“Just a short note to say thanx to Natalie. It was such pleasure to deal with someone who knew what they were doing. Many thanx.”
Andy Ross (Taxi Driver from Essex)

“First class service thanks very much for your help.”
(Taxi Driver from Lanarkshire)

“Great service love it thanks.”
(Taxi Driver from Bournemouth)

“Great service from you and have done your very best in getting me the best deal for my taxi insurance. I have recommended your company to a few of the other drivers on my circuit. Thanks.”
D Kemp (Taxi Driver from Essex)

“Just wanted to thank you for sorting out insurance for my two properties. you have been very professional, reliable and helpful and I look forward to doing business with you again many thanks.”
Dave Cale (Landlord from Portsmouth)

“Excellent service, very competent salesman, thank you Bill.”
Gary (Taxi Driver from Essex)

“A very good service from Charlotte provided… she was nice!”
(Taxi Driver from London)

“Many thanks for all your help, at least you won’t hear from me know until September my renewal time, and I’ve no intention of changing the vehicle for a while so life isn’t as complicated as last year! Once again thank you for your help.”
(Minibus Driver from Cardiff)

“The service was very straightforward and quick, everyone I spoke to was friendly and helpful. I received my documents in double quick time and you managed to find me a good price. Thank you very much.”
(Taxi Driver from Weston-Super-Mare)